Who is Orange GPS Solutions Pvt Ltd (OPL)?
OPL is a leading technology player in the GPS & GSM field with operations in 42 countries with installation base of 1million Units worldwide.
What is the tracking unit called?
The tracking unit is called i-Track iCU 500.
Where can I buy a i-Track?
i:Track can be bought thru any of our authorized distributors.
What is the hardware technology?
i-Track system is a unit fitted with a SIM card which uses GLOBAL POSITIONING SYSTEM via satellites and transmits the position on a map on a continuous basis.
Who will install the hardware unit?
Trained OPL personnel will install the hardware unit in your vehicle in 2-3 hours.
What is the warranty on the hardware?
OPL will replace the system free of cost for any manufacturing defect within 1 year. However, incase i-track iCU 500 unit is tampered with or reinstalled without the services of a trained OPL personnel the warranty will cease to be valid. Most other companies provide a warranty less than a year.
How does the failure of the hardware unit affect the user?
The failure of the hardware unit security purposes is like landing up with a major medical problem with an expired insurance. For Vehicle location and productivity it means loss of critical information and productivity. Most Chinese manufactured/ Indian assembled products have a very high failure rate as they are manufactured using cheaper components and constant change to the design and inputs.
What is the failure rate of i-track iCU 500?
The failure rate is less than .001%. The i-track is the only GPS unit in the world that has been certified by by major testing companies around the world like TUV-GS, FCC Part 15, CB Certification, CE Certification, Emark . The i-track has been tested and approved by military testing for shock and vibration.
Will my hardware run down the batteries on my vehicles?
No. When your vehicle is stopped for more than two minutes, the unit goes into sleep mode. It requires very little power in this mode.
Can I reinstall my hardware in another vehicle?
Absolutely Yes– OPLK will reinstall the unit in another vehicle at a nominal cost.
What software do I require?
All you need is an internet connection and password for online connection. The password will be supplied by OPL. There is no additional investment.
How does the software enhance the benefit of my investment in GPS technology?
1) Provides real time data - On a continuous basis on location of vehicle. This helps in planning, quicker turn around for cargo/ customer queries as to where the goods are. Better utilization of your asset means more revenues and more profit.
2) Route deviation - If the Fleet is to deliver from Calcutta to Jamshedpur the route is set, then any deviation would cause an alert to the management.
3) Communications with the Fleet - The management can talk to the driver or have two way communication where he can call the management.
4) Speeding - You have no control on this. Your asset's life is being reduced/ accidents are possible causing loss of revenue. Speed Alerts can be set and if the truck crosses a certain speed, an alert will be generated.
5) Fuel Pilferage- Create reports on fuel pilferage and average by vehicle type and entire fleet.
5) Your vehicle is stolen - The vehicle can be gradually stopped and then immobilized through your mobile phone or from the internet or from the SSPL control center.
6) Mileage- You are not dependent on the odometer for mileage. Global positioning system gives the mileage with 97% accuracy.
7) Work Timings - What time the vehicle started/ where it went/ how much distance traveled. What time he reached your customer? Every thing is available in a report. You will never have to hear from the driver that he waited 5 hours to unload. You will have the power of the instant information.
8) Sensors - Hi-end technology with Accident Detector/Fuel Sensor/Thermal Sensor allows enhanced Monitoring and greater Productivity.
9) Standard Operating Procedures ( SOP). an organization can create SOP's to get instant alerts on any deviation of planned activity.
Can I make changes to my Standard Operating Procedures?
The software allows any change to be made with a click of a button. Your productivity and security parameters are in your control.
Will I get after sales service?
OPL will train and implement the entire solution which involves basic understanding of the hardware and proper usage of the software. Any problem in the hardware will be attended to within 48 hours.
Do I have 24X7 service?
Yes you will have 24X7 service round the year for all emergencies through OPL control center.